Switch
Switching is free and takes a day.
Bring your upcoming bookings and your guests' history with you. Do it yourself in a few minutes, or send us the file and we do it.
How the import works
1
Upload the file
Settings > Import takes CSV, tab-separated text or a paste from TableAgent. Nothing changes until you say so.
2
Check the columns
We guess which column is the name, the phone, the date and the party size. You fix any we got wrong and see a preview of every row.
3
Import
Upcoming bookings go onto the book; past ones become each guest's history. A guest who appears twice with the same phone number becomes one guest.
From each system
| Coming from | What to send | What comes across |
|---|---|---|
| OpenTable, Resy, Tock, Yelp Guest Manager, Eat App, resOS, Tablein | Their reservation export and their guest export, as CSV or Excel. Every one of them has an export; if you can't find it, we will look with you. | Upcoming bookings onto your book, past visits into each guest's history, guest notes and tags where the export has them. |
| TableAgent | Copy the reservation list straight out of TableAgent and paste it in, or send us the printout as a PDF. | Upcoming bookings and past visits. This is the route Dickie Baxter took. |
| Google Sheets or any spreadsheet | Download it as CSV. Any columns are fine: you match them up on the next screen. | Whatever the sheet has: names, numbers, dates, party sizes, notes. |
| Paper or a notebook | A photo or a scan of the pages with future bookings. | We type the upcoming bookings in for you, free. |
Importing doesn't message anyone. After that, imported bookings get the same day-before reminder as any other, in your restaurant's name. Run both systems side by side for a few days if you like.
Or we do it for you
Tell us where your bookings are now and we will reply with where to send the file. We do the import, check it with you, and tell you when your new book is ready. It costs nothing, on either plan.
Already signed up? Use Settings > Import > Ask us to do it instead; it attaches your account.