Questions people ask
How much does switching cost?
Nothing. Import your bookings and guests yourself from a CSV or a TableAgent export in a few minutes, or send us the file and we do it for you. See switching.
Do you take a cut of card holds or deposits?
No. Holds and deposits run through your own Stripe account. Stripe charges you its usual card fees; Maitrebook adds nothing on top.
What about taxes?
In Canada we add GST or HST at your province's rate and show it on every invoice. In the US we add sales tax where the law requires it. Prices on this page are before tax.
What happens if I cancel?
Cancel from Settings whenever you like. It takes effect at the end of the period you have already paid for, and nothing is charged after that. Your book turns read-only, export keeps working, and we keep your data for at least 90 days in case you come back.
Can I change plans?
Any time, from Settings. Stripe, which handles our billing, works out the difference so you only pay for what you used.
Is there a discount?
Yearly billing is ten months' price for twelve. That is the only discount, so nobody pays more than the restaurant down the street.
Something else? Email [email protected]. Dominic answers it himself, within one business day.