Features
Everything a small room uses on a Saturday night.
Every screenshot here is the real app, running on made-up guests. Anything still being built says so.
The booking widget
Guests pick a party size, a day and a time, then leave a name and a number. No account, no app, no password, and a signed link in the confirmation to change or cancel.
It sits on your own website in your colours, or on a page we host for you if you don't have one.
At Dickie Baxter, parties of up to 8 book online. A bigger table gets the phone number and the private dining form instead, because a 12-top needs a conversation.
The host stand
Tonight's book on one screen: who is coming, who is seated, how full each quarter hour is. One tap moves a party from booked to seated to finished.
A no-show takes two steps on purpose. Overbook when you know better than the system, and leave a note saying why.
Built on and for the iPad at Dickie Baxter's front door. The buttons are big because nobody at a host stand has a free hand.
The floor plan
Your rooms and tables as they really are, with the tables that join, the ones only staff can book and the patio that only opens in summer. Drag the time cursor to see the room at eight o'clock.
Bookings land on a table automatically. Move them, join tables or seat a walk-in with a tap.
Dickie Baxter has fourteen tables in the dining room, four pairs that join for parties of three to six, eight bar stools staff seat by hand, and a patio that is never booked online.
Waitlist and notify-me
Walk-ins scan a QR code at the door or give their name to the host, get a quoted wait, and get a text when their table is ready.
On a full night, guests online can ask to hear about a cancellation. When a table frees up, the first in line gets 15 minutes to claim it.
Each party's wait counts up from the moment they arrived and turns red when it runs past what the host quoted.
Texting
Confirmations and reminders go by text and email. Guests reply C to confirm, and their replies land in a two-way inbox your staff can answer from the host stand.
STOP and START are handled for you, and consent is recorded with the time and where the guest gave it, as Canada's anti-spam law asks.
Dickie Baxter's confirmations used to run to two segments because of one long link. Now the link is short and each text fits in one.
Card holds Plus
On the nights you choose, or for parties over a size you set, guests leave a card to hold the table. The card is held, not charged, and the hold is released when they arrive.
Charging a no-show takes two separate decisions by your staff. Guests read the policy in plain words before they book, with a number to call in an emergency.
It all runs through your own Stripe account, so the money goes straight to you and Stripe's usual fee is the only one.
Gift cards Plus Coming
Digital gift cards sold from your website and the booking page, paid into your own Stripe account, emailed now or on a date the buyer picks.
Codes are checked and redeemed at the host stand, with a balance on every card.
Not built yet. It comes with Plus when it ships, at no extra charge.
After-visit messages Plus Coming
A short thank-you after the meal with your Google review link, sent only to guests who were seated and finished, and never more than once in 60 days.
Everyone is asked, never only the happy ones, because that is Google's rule and it is the honest way to do it.
Not built yet. Birthday, anniversary and win-back notes for guests who agreed to hear from you come with it.
Reports
Covers by day and by service, where bookings came from, no-shows, how far ahead people book, party sizes and your busiest quarter hours.
Export any of it, or everything, to a spreadsheet whenever you like.
Phone bookings and walk-ins are counted alongside the widget, so the numbers describe the whole night and not just the online part.
Switching
Bring your bookings and guests from OpenTable, Resy, Tock, Yelp, Eat App, resOS, Tablein, TableAgent, a Google Sheet or any CSV. Upcoming bookings go straight onto the book; past visits build your guests' history.
Or send us the file and we do it for you, free.
Dickie Baxter moved over from TableAgent with every upcoming booking and its guests' history intact.
See it on your own floor
Thirty days free, no card. Set up your hours and tables in about ten minutes.